Terms & Conditions | Fine Increments

FINE INCREMENTS LLC

TERMS AND CONDITIONS

www.fineincrements.com

Effective Date: February 2026

Version: 1.0

Last Updated: February 8, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website www.fineincrements.com (“Website”) and any purchases made through the Website. These Terms constitute a legally binding agreement between you (“You” or “Customer”) and Fine Increments LLC (“Fine Increments,” “We,” “Us,” or “Our”), a limited liability company. By accessing the Website, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use the Website or make any purchases.

These Terms govern the commercial transaction and your use of the Website. The use of any software purchased through the Website is governed by a separate End User License Agreement (EULA) available at www.fineincrements.com/eula. Our data collection and privacy practices are detailed in our Privacy Policy available at www.fineincrements.com/privacy. Together, these three documents form the complete legal framework for your relationship with Fine Increments.

1. DEFINITIONS

“Products” means the audio plugin software, digital content, and any related materials offered for sale through the Website, including but not limited to the Wavefield audio plugin.

“Account” means the customer account You create during the checkout process, which provides access to the customer portal for license management, device activation and deactivation, and software downloads.

“License Key” means the unique alphanumeric code generated and delivered to You upon successful purchase, required to activate the Product.

“Order” means a completed purchase transaction for one or more Products through the Website.

“Content” means all text, images, audio, video, data, and other materials displayed on or available through the Website, excluding User Content.

“User Content” means any content You submit, post, or transmit through the Website, including but not limited to blog comments.

2. ELIGIBILITY

2.1 Age Requirements

You must be at least thirteen (13) years of age to access the Website, create an Account, or make a purchase. If You are between the ages of thirteen (13) and eighteen (18) (or the age of majority in Your jurisdiction, whichever is higher), You may only use the Website and make purchases with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on Your behalf. By allowing a minor to use the Website or make a purchase, the parent or legal guardian accepts full responsibility for the minor’s actions and any resulting obligations.

2.2 Legal Capacity

By placing an Order, You represent and warrant that: (a) You have the legal capacity to enter into a binding agreement; (b) all information You provide during account creation and checkout is accurate, current, and complete; and (c) You are not located in, under the control of, or a national or resident of any country subject to applicable trade sanctions or embargoes.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation

To purchase Products, You must create an Account during the checkout process by providing a valid email address, Your name, and a password. Your Account provides access to the customer portal where You can view and manage Your licenses, deactivate devices, and download purchased Products.

3.2 Account Security

You are responsible for maintaining the confidentiality of Your Account credentials and for all activity that occurs under Your Account. You agree to: (a) create a strong, unique password; (b) not share Your Account credentials with any third party; (c) notify Fine Increments immediately at support@fineincrements.com if You become aware of any unauthorized access to or use of Your Account. Fine Increments shall not be liable for any loss or damage arising from Your failure to secure Your Account credentials.

3.3 Account Accuracy

You agree to keep Your Account information accurate and up to date. License Keys and critical communications are delivered to the email address associated with Your Account. Fine Increments is not responsible for failed delivery of License Keys or other communications resulting from inaccurate Account information.

3.4 Account Termination

Fine Increments reserves the right to suspend or terminate Your Account at any time if: (a) You breach these Terms or the EULA; (b) Your Account is used for fraudulent or unlawful activity; or (c) Your Account has been inactive for more than twenty-four (24) consecutive months. Account termination does not affect the validity of previously purchased License Keys or Your rights under the EULA.

4. PRODUCTS AND PRICING

4.1 Product Descriptions

Fine Increments makes reasonable efforts to accurately describe and display Products on the Website, including system requirements, supported platforms, and features. However, we do not warrant that Product descriptions, images, or other Content on the Website are error-free, complete, or current. If a Product You receive does not substantially match its description on the Website, Your sole remedy is as set forth in Section 6 (Refunds and Cancellation).

4.2 Pricing

All prices are displayed in United States Dollars (USD). Prices are as listed on the Website at the time of purchase and are subject to change at any time without prior notice. Price changes do not affect previously completed Orders. Prices displayed on the Website do not include applicable taxes, which are calculated and applied at checkout as described in Section 5.3.

4.3 Promotional Offers and Discount Codes

Fine Increments may, at its sole discretion, offer promotional pricing, introductory pricing, discount codes, or coupon codes. Unless otherwise stated, promotional offers: (a) cannot be combined with other offers or discount codes; (b) are non-transferable and may not be resold; (c) are subject to expiration dates and usage limits as specified at the time of the promotion; (d) may be modified or withdrawn at any time without prior notice; and (e) are void where prohibited by law. Fine Increments reserves the right to revoke any discount code or refuse any Order where it reasonably believes a discount code has been obtained or used fraudulently.

4.4 Product Availability

Fine Increments reserves the right to discontinue, modify, or temporarily suspend the availability of any Product at any time. If a Product You have purchased is discontinued, Your existing License Key and rights under the EULA remain valid and unaffected.

5. ORDERS AND PAYMENT

5.1 Order Process

To place an Order, You must: (a) select the Product You wish to purchase; (b) create an Account or log in to Your existing Account; (c) provide valid payment information; (d) review and confirm Your Order details, including applicable taxes; and (e) consent to the immediate provision of digital content and acknowledge the waiver of Your withdrawal right upon activation, as required by applicable consumer protection laws. An Order is confirmed when You receive an order confirmation email and License Key delivery email at the address associated with Your Account.

5.2 Payment Processing

All payments are processed securely through Stripe, Inc. (“Stripe”), our third-party payment processor. Fine Increments does not directly store, process, or handle Your credit card numbers or payment card data. By making a purchase, You agree to Stripe’s terms of service and privacy policy. Fine Increments is not responsible for errors, outages, or security incidents attributable to Stripe’s payment processing infrastructure, though we will make commercially reasonable efforts to assist You in resolving any payment-related issues.

5.3 Taxes

Applicable taxes, including but not limited to value-added tax (VAT), goods and services tax (GST), sales tax, and other transaction taxes required by Your jurisdiction, are automatically calculated and applied at checkout using Stripe Tax. The tax amount will be displayed to You before You confirm Your Order. You are responsible for the payment of all applicable taxes. Fine Increments collects and remits taxes as required by applicable law. Tax amounts shown at checkout are inclusive of any rounding adjustments and represent the final tax liability for Your Order.

5.4 Order Confirmation and Delivery

Upon successful payment, You will receive: (a) an order confirmation and receipt via email; (b) Your License Key delivered via a separate email; and (c) access to download the Product through Your Account portal. Delivery of digital Products is considered complete upon delivery of the License Key to Your registered email address and availability of the Product download in Your Account. Fine Increments is not responsible for delays caused by email filtering, spam folders, or incorrect email addresses.

5.5 Failed or Disputed Payments

If a payment fails, Your Order will not be processed and no License Key will be generated. If You initiate a chargeback or payment dispute with Your payment provider for a completed Order without first contacting Fine Increments at support@fineincrements.com, Fine Increments reserves the right to suspend Your Account and revoke any associated License Keys pending resolution of the dispute. We encourage You to contact us directly before initiating a chargeback, as we are committed to resolving payment issues promptly.

6. REFUNDS AND CANCELLATION

6.1 Refund Policy for Unactivated Licenses

If You have purchased a License Key but have not yet activated the Product on any device, You may request a full refund within fourteen (14) days of purchase by contacting support@fineincrements.com with Your order information. Refunds for unactivated licenses will be processed through the original payment method via Stripe. Please allow up to ten (10) business days for the refund to appear on Your statement, depending on Your financial institution.

6.2 No Refund After Activation

Once You activate the Product on any device using Your License Key, no refund will be issued. At the point of purchase, You will have expressly consented to the immediate provision of digital content and acknowledged that activating the License Key results in the loss of Your right of withdrawal, in accordance with Article 16(m) of EU Directive 2011/83/EU (Consumer Rights Directive) and equivalent consumer protection laws in other jurisdictions. This consent is obtained before You complete Your purchase.

6.3 Effect of Refund

Upon processing of a refund: (a) Your License Key will be revoked; (b) You must cease all use of the Product and delete all copies from Your devices; (c) Your Account will remain active but the refunded license will no longer appear in Your license portal. Continued use of the Product after a refund constitutes unauthorized use and a breach of both these Terms and the EULA.

6.4 Exceptions

Fine Increments reserves the right, at its sole discretion, to issue refunds outside of the above policy in cases of: (a) demonstrable technical defects that prevent the Product from functioning on a supported platform and that Fine Increments is unable to resolve within a reasonable timeframe; or (b) duplicate purchases. To request an exception, contact support@fineincrements.com with a detailed description of the issue.

7. DIGITAL CONTENT AND WITHDRAWAL RIGHTS

7.1 EU, UK, and EEA Consumers

If You are a consumer in the European Union, European Economic Area, or the United Kingdom, You have a statutory right of withdrawal for digital content purchases. However, because You expressly consent at checkout to the immediate performance of the contract (delivery of the License Key) and acknowledge the loss of Your withdrawal right, the standard fourteen (14) day withdrawal period does not apply once You activate the Product. Prior to activation, You retain Your full withdrawal rights as described in Section 6.1.

7.2 Free Trial

Fine Increments offers a free fourteen (14) day trial of the Product with full functionality and no feature restrictions. The trial period is designed to allow You to evaluate the Product before making a purchase decision. Fine Increments strongly recommends using the trial period to assess the Product’s suitability for Your needs and system compatibility before purchasing. The availability and terms of the free trial are subject to the EULA.

7.3 Australian and New Zealand Consumers

If You are a consumer in Australia or New Zealand, nothing in these Terms excludes, restricts, or modifies any consumer guarantee or other right You may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or the New Zealand Consumer Guarantees Act 1993. To the extent that Fine Increments is entitled to limit its liability under these laws, its liability is limited, at its option, to the replacement or re-supply of the Product or the payment of the cost of having the Product re-supplied.

8. INTELLECTUAL PROPERTY

8.1 Website Content

All Content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, page layout, underlying code, and software, is the property of Fine Increments LLC or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content on the Website except as generally and ordinarily permitted through the Website according to these Terms.

8.2 Trademarks

The names “Fine Increments,” “Wavefield,” and associated logos, product names, and service names are trademarks of Fine Increments LLC. You may not use these trademarks without prior written consent, except as permitted under the EULA for identifying that Your audio output was created using the Product.

8.3 Product Licensing

Purchase of a Product through the Website grants You a license to use the Product in accordance with the EULA. No purchase transfers ownership of any intellectual property rights in the Product. The scope of Your license, permitted uses, and restrictions are defined exclusively in the EULA.

9. USER CONTENT

9.1 User Content License

By submitting User Content to the Website (including blog comments), You grant Fine Increments a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, display, and distribute such User Content in connection with the operation and promotion of the Website. You retain ownership of Your User Content, but this license allows Fine Increments to display and manage comments and other submissions on the Website.

9.2 User Content Standards

You agree that any User Content You submit will not: (a) infringe upon the intellectual property rights, privacy rights, or other rights of any third party; (b) contain material that is defamatory, obscene, abusive, threatening, or harassing; (c) contain malware, viruses, spam, or any other harmful or disruptive content; (d) impersonate any person or entity or misrepresent Your affiliation with any person or entity; (e) violate any applicable law or regulation; or (f) contain advertising, solicitation, or promotional content without Fine Increments’ prior written consent.

9.3 Moderation

Fine Increments reserves the right, but has no obligation, to monitor, review, edit, or remove any User Content at any time and for any reason, including but not limited to User Content that Fine Increments, in its sole discretion, considers to violate these Terms or to be otherwise objectionable. Fine Increments takes no responsibility and assumes no liability for any User Content posted by You or any third party.

10. MARKETING COMMUNICATIONS

10.1 Opt-In Consent

During checkout, You may choose to receive marketing communications from Fine Increments, including product updates, new feature announcements, promotional offers, and company news, by checking the opt-in checkbox. This checkbox is unchecked by default; You will only receive marketing communications if You actively opt in. Your consent is voluntary and is not a condition of purchase.

10.2 Transactional Communications

Regardless of Your marketing preferences, Fine Increments may send You transactional and service-related communications necessary for the operation of Your Account and license, including: order confirmations, License Key delivery, password reset emails, security notifications, license status changes, and critical product notifications (such as security patches or compatibility alerts). These communications are not marketing and do not require separate consent.

10.3 Unsubscribe

You may withdraw Your consent to receive marketing communications at any time by: (a) clicking the “unsubscribe” link included in every marketing email; or (b) contacting support@fineincrements.com. Withdrawal of marketing consent does not affect the lawfulness of communications sent prior to withdrawal, nor does it affect transactional communications.

11. ACCEPTABLE USE OF THE WEBSITE

When using the Website, You agree not to:

Use the Website in any way that violates any applicable local, state, national, or international law or regulation.
Attempt to gain unauthorized access to any portion of the Website, other Accounts, computer systems, or networks connected to the Website.
Use any automated means, including bots, scrapers, or spiders, to access the Website or collect data from the Website without Fine Increments’ prior written consent.
Interfere with or disrupt the integrity or performance of the Website or its underlying infrastructure.
Attempt to circumvent any security features, rate limiting, or access controls implemented on the Website.
Use the Website to transmit any malware, viruses, or other harmful code.
Engage in any activity that could damage, disable, overburden, or impair the Website.

12. THIRD-PARTY SERVICES AND LINKS

The Website integrates with and may contain links to third-party services, including but not limited to Stripe for payment processing and Google Analytics for website analytics. These third-party services are governed by their own terms of service and privacy policies, which Fine Increments does not control. Fine Increments is not responsible for the practices, content, or availability of any third-party service. Your use of third-party services is at Your own risk, and You should review the applicable terms and policies before engaging with them.

13. DISCLAIMER OF WARRANTIES

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Fine Increments does not warrant that the Website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the maximum extent permitted by applicable law. If You are a consumer in Australia, You may have certain rights and remedies under the Australian Consumer Law that cannot be excluded, restricted, or modified; see Section 7.3 for details.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FINE INCREMENTS, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF REVENUE, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE WEBSITE, OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF FINE INCREMENTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FINE INCREMENTS’ TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO FINE INCREMENTS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. In such jurisdictions, Fine Increments’ liability shall be limited to the maximum extent permitted by applicable law.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fine Increments LLC, its officers, directors, members, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Your use of the Website in violation of these Terms; (b) Your User Content; (c) Your violation of any applicable law or regulation; (d) Your violation of any third-party rights; or (e) any dispute between You and a third party relating to Your use of the Website or Products.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Fine Increments LLC is domiciled at the time a dispute arises, without regard to its conflict of law principles. As of the effective date of these Terms, Fine Increments LLC is domiciled in the State of California, United States. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded from these Terms and shall not apply to any transaction or dispute arising hereunder.

16.2 Jurisdiction

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in the judicial district where Fine Increments LLC maintains its principal place of business at the time the action is filed. You consent to the personal jurisdiction of such courts and waive any objection to venue.

16.3 Consumer Rights

Nothing in this section limits any mandatory consumer protection rights that apply in Your jurisdiction and that cannot be waived or limited by contract. If You are a consumer residing in the European Union, You retain the right to bring proceedings in the courts of the EU Member State in which You are domiciled, as provided under EU Regulation 1215/2012. If You are a consumer residing in the United Kingdom, You retain the right to bring proceedings in England and Wales, Scotland, or Northern Ireland as applicable.

16.4 Informal Resolution

Before initiating any formal legal proceeding, You agree to first contact Fine Increments at support@fineincrements.com and attempt to resolve the dispute informally for a period of at least thirty (30) days. Most concerns can be resolved quickly and to Your satisfaction through direct communication.

17. GENERAL PROVISIONS

17.1 Entire Agreement

These Terms, together with the End User License Agreement and the Privacy Policy published at www.fineincrements.com, constitute the entire agreement between You and Fine Increments with respect to the Website and any purchases made through the Website, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

17.3 Waiver

The failure of Fine Increments to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Fine Increments.

17.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Fine Increments. Fine Increments may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

17.5 Force Majeure

Fine Increments shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemic, internet or infrastructure failures, third-party service outages, or payment processor downtime.

17.6 Amendments

Fine Increments reserves the right to modify these Terms at any time by publishing the updated terms at www.fineincrements.com/terms. Material changes will be communicated by posting a notice on the Website and, where practicable, via email to the address associated with Your Account. Your continued use of the Website after such notification constitutes acceptance of the modified Terms. If You do not agree to the modified Terms, You must cease use of the Website. Modifications do not retroactively affect completed Orders or existing license rights.

17.7 Notices

Any notices under these Terms shall be sent to Fine Increments at support@fineincrements.com. Fine Increments may provide notices to You at the email address associated with Your Account or by posting a notice on the Website.

17.8 Headings

Section headings in these Terms are for convenience only and have no legal or contractual effect.

18. CONTACT INFORMATION

If you have any questions about these Terms, please contact:

Fine Increments LLC

Email: support@fineincrements.com

Website: www.fineincrements.com

Terms: www.fineincrements.com/terms

BY ACCESSING THE WEBSITE, CREATING AN ACCOUNT, OR MAKING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.